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TLcare Havering PLC

We aim to promote quality of care and independence through a friendly and professional service. We continue to strive for excellence in personal service and care through innovation, kindness and commitment.

3 November 2015
Local Alliances:
Havering Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Person centred care plans to enable choice,support and control on how wish to live.

Referrals to ensure early diagnosis via Gp.

Comprehensive acess to information to make informed decisions on how person wishes to live.

Enable decision making on care received.

All carers trained in Palliative care.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Limited understanding from relatives.

Delayed response to referrals.

Poor response / support from community.

Mental Health Teams when requiring 

Nursing Dementia Care

2. Actions

  • Provide information to relatives - Assist to ensure referrals are chased up - Chase up CMH Teams

    Provide information to relatives - open communication with relatives 

    Assist to ensure referrals are chased up - staff contact Gp Memory Clinic

    Chase up CMH Teams - staff to contact CMH 

  • Dignity - End of Life Care - Safeguarding

    Dignity - Person Centre Care Plans

    End of LIfe Care - Palliative Training for Staff

    Safegurding - Protecting People through best practice in recruitment and person centred care