KNH (Kirklees Neighbourhood Housing) Ltd

KNH Ltd is an Arms Length Management organisation providing Housing Management Services on behalf of Kirklees Council to tenants within over 23,000 council homes. Our mission is “To provide quality Homes and Services in Successful Communities”. Within this stock there are 19 retirement living schemes and 3 community centres within which we provide low level support to over 500 people over the age of 60. The support is provided by Scheme Coordinators who live in but only work office hours. Twenty four hour support is provided by the Council’s Carephone Home Security Team. We also provide floating support within the community to people over 55 years of age in all tenures. Our wider remit Includes working in collaboration with the Council and its partners at all levels to contribute to regeneration projects, increasing the supply of homes across all tenures and building the social capital of neighbourhoods through supporting jobs, training and the local economy.

8 October 2015
Yorkshire and Humber
Housing Sector
Local Alliances:
Kirklees Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

In addition to our housing management services we currently provide a range of services to achieve early intervention and prevention for people within our tenancies. This includes support for younger (16 -18 year olds)  and older individuals (55years +), work to achieve stronger families and a range of community engagement activities.

One of our key aims is to extend the support services we currently provide to achieve early intervention and prevention for a wider range of people of all ages, tenures and abilities.

Services to people with dementia is one of the areas we intend to develop and our first step in aiming to assist in developing a dementia friendly Kirklees is to become a member of KDAA, and develop an action plan and dementia strategy.

Our dementia strategy will provide a strategic quality framework within which KNH staff can deliver quality services to people with dementia & address the health inequalities relating to dementia. 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Reduced public funding is putting greater pressure on our organisation in its aim to help the Council meets its key objectives and duties of care. Our main challenge will be staff resources, ensuring they have time to attend training and then deliver the services identified within our action plan in addition to other priorities and core business.  

Financial constraints will also impact upon on our ability to ensure all housing accommodation and the organisations’ offices are dementia friendly.  We intend to seek partnerships with other organisations, stakeholders and volunteers to try and ensure cost effective services can be delivered within Kirklees.


Member website

2. Actions

  • We will increase the awareness of dementia and its impact on individuals, their carers and the wider community.

    We will seek basic dementia awareness training for all staff within KNH and include this in our induction training and procedures for all new staff. 

    We will develop Dementia Friends Champions within the organisation, this will enable us to deliver Dementia Friends awareness sessions within the organisation.  Also enabling us to cascade dementia awareness  to interested stakeholders and partners e.g. individual tenants, tenant organisations and volunteers.

    Initial Scoping, Planning
  • Developing a KNH Ltd Dementia Strategy

    Through developing a dementia strategy we seek to provide a strategic quality framework within which KNH staff can deliver quality services to people with dementia & address the health inequalities relating to dementia.   The strategy will support and inform development and outcomes of the KNH action plan and KDAA membership.