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South Essex Partnership University NHS Foundation Trust (SEPT)

SEPT provides community health, mental health and learning disability services for a population of approx. 2.5 million people throughout Bedfordshire, Essex, Luton and Suffolk. It is one of the largest Foundation Trust’s in the country with their patients at the very heart of all that they do. We listen to people using our services and put into action what we learn from their feedback so as to deliver safe and high quality services within the NHS. The vision and values of SEPT is to provide services that are in tune with patients, carers and other stakeholders. The Trust is underpinned by 6 key values we expect our staff to uphold namely that they are ; Kind, positive, respectful, welcoming, involving and accountable

Updated:
26 October 2015
Location:
East of England
Sectors:
Health, Hospitals and Hospital Trusts, Other
Local Alliances:
Pan Essex Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

SEPT provides memory assessment services, community dementia services, dementia intensive support services, dementia identification in care home services, dementia and mental health acute hospital liaison services, dementia rehabilitation and in-patient services .

All these services are provided in partnership with other health, social, private and voluntary services.

These services are geared towards providing specialist, early identification, assessment, interventions and support for people before and after their diagnosis of dementia and also their carers.

The services aim to improve the quality of life of people with dementia and their carers by reviewing, managing and reducing inappropriately prescribed antipsychotics

SEPT works closely with Alzheimer’s society and other partner organizations to raise awareness reduce stigma and increase the knowledge of dementia and how it affects people and their carers.

The services are person centered tailor made for people in their own homes, in care homes and in hospital settings.

SEPT provides formal and informal training in partnership with educational institutions to health, social care staff, persons with dementia and their carers on how dementia affects the person and their carer and ways of caring and  with living with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The challenges that exist are the increasing population of people with dementia and the growing need to raise awareness and enable all people to gain easy access to information, early assessment and support services for people with dementia and their carers.   

Member website

www.sept.nhs.uk

2. Actions

  • feedback from the people who use our services

    SEPT will continue to get feedback and comments on their services every time we provide a service for a person with dementia and their carer

    SEPT will also continue to hold clinics to hear the views of the service users and their carers to inform the changes to their services.

    SEPT also have a CQUIN this year to survey the experience of carers of individuals with dementia when they are in an ‘acute’ and or ‘crisis’ situation

    Status:
    Implementation
  • Improved information management systems

    SEPT will continue to work collaboratively with Alzheimer’s society and other primary, secondary private and voluntary health and social organisations to provide information packs and easily accessible information on the internet to people with dementia and their carers.

    Status:
    Delivery
  • Sharing referral pathways with other partnership organisations

    SEPT will continue to  provide clear information regarding the  referral pathways to accessing services to all partner organisations and the general public

    Status:
    Implementation