Testvale Surgery

GP Surgery

Updated:
22 September 2015
Sectors:
Health, Medical
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As a community surgery, we will be the patient and their families first port of call if they think they have or have been diagnosed with dementia, so we as a whole practice need to be able to deliver help, steer people to get any further help or information themselves and to ensure that dementia patients receive the best treatment and service possible, which we try to ensure all our patients receive.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time, with being a very busy practice it is not always easy to spend as much time with patients as we would like or may need.

2. Actions

  • Dementia Awareness raising for staff

    Ensure all customer facing staff are dementia aware

    Status:
    Delivered
  • Improving services

    Organizing an alert to appear on the patients notes so that all staff are aware to try and book the correct appointment time.

    Status:
    Planning
  • Environmental

     Ensuring a dementia friendly environment; for instance making signs clearer, painting doors a different colour and better lighting.

    Status:
    Planning
  • Services

    We will aim to try and identify the career at the dementia review. 

    Status:
    Investigating
  • Services

    We will be working on a uniform dementia template for the computer system

    Status:
    Investigating

    2015 - Third Quarter Update

    New member