Turners Dry Cleaners of Uppermill

Dry Cleaners

7 October 2015
North West
Retail, Businesses and shops
Local Alliances:
Oldham Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We have premises which are well lit with seating for customers

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Being observant of the type of customers coming into the shop.

2. Actions

  • Having a Named Champion

    Action 1

    Having a named champion who is responsible for leading the implementation of the action plan within our organisation.

    Paul Lowcock


    2015 - Third Quarter Update

    Action 2

    Title: Raise staff awareness about dementia.

    Description: Encourage all staff to watch dementia friend film at www.dementiafriends.org.uk or attend a face to face Dementia Friends session or alternative dementia awareness course.

    Provide staff with access to the Alzheimer's Society customer Facing Staff Guide

    2015 - Third Quarter Update

    Action 3

    Title: Understand how to make my customer environment more dementia friendly and consider simple changes that could be made.

    Description: Carry out an environmental audit using the audit tool and where possible make reasonable adjustments to support people with dementia.

    2015 - Third Quarter Update

    Action 4

    Title: Contribute to the Dementia Friendly Communities and dementia awareness raising.

    Description: Display the Dementia Friendly symbol and promote Dementia Friendliness in our own communications.