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Auckland Castle

Auckland Castle is one of the UK’s most important historical buildings. Since the days of the Norman Conquest in the 11th Century, Auckland Castle has been a seat of power. For almost 900 years, it has been the palace of the Prince Bishops of Durham and although the site where Auckland Castle now stands has seen numerous changes, few will have been as far reaching and visionary as those which are set to take place in the 21st Century. Castle and Library Tea Room open from 10am until last admission at 4pm every day except Tuesday

18 September 2015
Local Alliances:
County Durham Dementia Action Alliance, North East Dementia Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Auckland Castle has opened its doors to the public in the last couple of years and we are keen to reconnect and imerse ourselves in the surrounding community. Dementia affects so many lives and we want to ensure that Auckland Castle is doing everything possible to continue to be a welcoming and engaging place to visit for those living with dementia and their carers in Bishop Auckland.

We are due to undergo large restructures and developments in the near future where we will ensure any environmental changes are made with dementia friendliness in mind.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We will struggle to make any big environmental changes until the castle goes under development in 2016. We may also struggle to ensure all our volunteers attend a Dementia Friends session, however we will push towards turning all employees into Dementia Friends.

Member website


2. Actions

  • Dementia Friends

    We will ensure that all our employees attend a Dementia Friends session to take place at the castle. This will help to heighten awareness and understanding so that they are better equipped to deal with any visited with dementia.

  • Coin Charts

    A coin recognition chart will be placed behind every payment point to assist any visitors that struggle with their coins. We hope this will enable those living with dementia and others to maintain a level of independence whilst visiting the castle.

  • Environmental checklist

    We will have a walk around Auckland Castle and see if there are any changes that can be made in accordance with the 'Dementia Friendly Environmental Checklist.' Bigger changes such as signage will be made when the castle goes under development changes in 2016.

  • Promoting a Dementia Friendly Community

    We will work with the Dementia Friendly Communities team and assist where reasonably possible to do so in terms of promoting the work they are doing and signposting to dementia friendly services within the area.