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Haxby Group Practice

We are a large well established GP practice covering the north of York, some outlying villages, and also parts of Hull. In the York area we have surgeries in Haxby, Huntington, New Earswick, Stockton on the Forest, Acomb and Poppleton. In the Hull area we have surgeries in Orchard Park, Kingswood, Priory Road and Burnbrae. We provide the full range of NHS primary care services, along with some specialist services, including vasectomy, minor surgery and women’s health. We are an Advanced Training Practice, providing education and development for nursing students, medical students and doctors wishing to specialise in General Practice. We also run 3 pharmacies in the local area. Our organization serves a population of 48 000. Our aim is to provide a caring quality service.

Updated:
9 May 2018
Location:
Yorkshire and Humber
Sectors:
Health, Medical, Pharmaceutical
Local Alliances:
York Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We aim to create a safe and welcoming environment for all our patients. We offer dementia awareness training to all staff through our rolling training programme, and dementia update training is available to all our doctors through our regular GP education afternoons.  We have Dementia Champions within our receptionist team, to increase awareness and understanding amongst colleagues, and provide a named point of contact at reception for any patient living with dementia.  We strive to provide early diagnosis of dementia where possible and wanted.  All our Doctors and Primary Care Practitioners are able to provide a memory assessment and advice on next steps to any patient who is worried about their memory.

Annual physical health checks with a doctor are offered to every patient with an established diagnosis of dementia. We pro-actively liaise with other dementia care service providers, and sign-post patients and their carers to the service best suited to their current needs. If a patient living with dementia begins to have difficulty maintaining their independence within the community we will discuss with them and their carers developing a Care Plan to try and reduce the chances of unwanted hospital admissions. When a person living with dementia enters the final stages of illness, we support them with high quality palliative care, facilitated through our regular Multi-disciplinary meetings. As a practice we actively participate in research, including research into dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Time, staffing and resources.

2. Actions

  • Improve staff awareness and understanding of dementia.

    We will encourage and support all staff to become Dementia Friends.  Our Reception Dementia Champions will complete training that enables them to deliver Information Sessions, and we will provide time and support to enable them to do this.  

    Status:
    Being implemented

    2018 - First Quarter Update

    Dementia Champion training booked. 

    2018 - First Quarter Update

    Dementia Champion training booked. 

  • Complete an environmental survey of all premises to ensure they are as dementia friendly as possible.

    We will ensure over the next 12-24 months that all our premises are reviewed by each Site Team Leader or deputy, against the Stirling Standards for dementia-friendly design, and all changes that are practical made, to ensure a safe and welcoming environment.   

    Status:
    Being implemented

    2018 - First Quarter Update

    Dementia Friendly premises walk around arranged for June.