What are cookies?

Our site uses cookies. A cookie is a small text marker stored on your computer that enables us to track the use of our website. We use cookies to help us understand what our users' interests and preferences are to ensure the website is as user friendly as possible.

This site only uses cookies in order to provide a service to visitors. No personal data is stored in cookies and cookies are not used in order to provide advertising. Cookies are used for the following purposes:

Learn more about cookies on aboutcookies.org

If you have any concerns about the processing of your personal data by the Dementia Action Alliance, please contact the Secretariat, c/o Alzheimer's Society, 43-44 Crutched Friars, London, EC3N 2AE.

Accept and continue

Nat West, Emsworth

High Street Bank

Updated:
15 September 2015
Sectors:
Finance
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

To fully understand challenges faced by those with dementia and be able to respond to their needs by providing a welcoming environment and staff who are able to assist.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Lack of knowledge amongst our staff/community

2. Actions

  • Dementia Awareness raising for staff

    Ensure staff, especially all customer facing staff, attend a dementia awareness raising session.

    Status:
    Being implemented
  • Enviroment

     Review premises to look at ways the environment could be more dementia friendly and make changes where appropriate/possible.

    Status:
    Investigating
  • Signposting for customers

    We are aware of signposting options for people with Dementia and action those in line with demand.

    Status:
    Planning
  • Embed Dementia Awareness in our Business

    Review business operations manuals and guidance to ensure dementia awareness is included

    Status:
    Being implemented

    2015 - Third Quarter Update

    New member