Thoughts, Hedge End

Retail shop – Greetings Cards and gifts

8 September 2015
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

To enable people living with dementia to continue to go out shopping and know that their local community shops are dementia aware and will be able to support and assist where necessary


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The ability to change our facilities to improve the environment 

Member website

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff attend a dementia awareness raising session

  • Review environment of premises

    To identify possible issues for people living with dementia. Make changes which are feasible and ensure staff awareness of those which are not so they are able to help visitors within the premises.

  • Host dementia info point

    To provide information to people with dementia about local services

  • Awareness that shop may have too much choice

     Being responsive to confusion and aiding customers in their choice, breaking down to more simple choices from a smaller selection

    Being implemented

    2015 - Third Quarter Update

    New member