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Sea Sense Mortgages

We provide financial services, mainly focusing on mortgage and insurance products.

Updated:
8 September 2015
Sectors:
Finance
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We want to be able to support the needs of our clients and people visiting our office.

 

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We need to have a better understanding of dementia and how it may affect our clients.

2. Actions

  • Dementia Awareness raising for staff

    Ensure all customer facing staff are dementia aware

    Status:
    Being implemented
  • Environment

    To look at whether the office setup needs to be changed - layout, entrance, signage (inside step to lower level) 

    Status:
    Planning
  • Communication

    To review our understanding of dementia and how we communicate  with our clients both verbally and on paper

    Status:
    Investigating, Planning

    2015 - Third Quarter Update

    New memeber