Bransgore Community First Responders

We are unpaid volunteers who are trained and dispatched by the ambulance service to attend medical 999 calls were a life is deemed to be at risk, and to provide basic life support care until the arrival of the ambulance. Calls include:- cardiac arrest, stroke, breathing difficulties, heart attack, serious bleeding, diabetic emergency, asthma attack etc

8 October 2015
Health, Emergency Services Sector
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

To ensure that we treat the patient / carer with dignity, respect, courtesy and patience and listen to their views when delivering our service in line with the ambulance service protocols for community first responders.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We are part of a larger organisation and must only act within the parameters we have been set. However, we can achieve the above. The challenge is to ensure that our volunteers have undertaken the necessary awareness training, given that they are not employees and we rely on them to give their time.

2. Actions

  • Dementia Awareness raising for staff

    Ensure all customer facing staff are dementia aware

  • Ensuring new recruits are actively encouraged to become Dementia aware.

    As part of our group induction programme we will ask all new recruits to complete, as a minimum, the initial online dementia awareness video and to sign up as a dementia friend and wear their Dementia Friends badge when on-call as a Community Responder.


    Being implemented
  • Actively encourage volunteers to highlight and promote the need for dementia awareness in the community.

    At our publicity and awareness events, we will include dementia awareness publicity among the material we distribute to and discuss with the public


    2015 - Third Quarter Update

    New member