Tealicious Tearoom, Durham
For many years my dream has been to own a tea room. The turning point came on my 40th birthday in 2011 when I decided that it was now or never. Being solely a tea drinker and after years of trawling coffee shops in an attempt to find a decent 'brew', I knew that something had to change....that change being 'Tealicious Tearoom'. This tea room will be different to the average coffee shops, at Tealicious Tearoom we will offer the tea lover the chance to experience a unique range of tea blends and savour the joys of a delicious cup of tea. The recipe for a perfect tearoom required many ingredients; a supportive family, builders, plumbers, cherry pickers, friends willing to do to lots of market research and the list goes on. The recipe was complicated but despite some setbacks we finally found ourselves at the quaint and quirky building of 88 Elvet Bridge situated in the historic centre of Durham City, this was the perfect place to mix all the ingredients together. With the help of many Tealicious came together and my dream had become a reality! So don't be afraid to follow your dream as they do come true.
- 7 September 2015
- North East
- Local Alliances:
- County Durham Dementia Action Alliance, North East Dementia Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
We aim to provide a friendly and welcoming service to all of our visitors and would like to support the Co Durham Dementia Action Alliance in turning Durham into a Dementia Friendly Community.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Time restrictions will be our main barrier in terms of having our employees become Dementia Friends. We will overcome this through carrying out the online session.
We will ensure that all our employees carry out the Dementia Friends online session to increase their awareness and understanding of the disease
We will use the environmental checklist in an attempt to make our cafe as dementia friendly as possible wherever feasible.
Customer Facing Staff Guide
We will keep a copy of the 'Customer Facing Staff Guide' in our employee staff room for us to refer to and gain tips and guidence