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Heaven is Homemade Vintage Tea Room

Tea Room in a unique vintage setting. We provide fresh homemade simple food in a 1940s setting. Our aim is to make everyone feel welcome and at home whilst they enjoy our unique environment. We have a lot of carers bringing along friends or clients with Dementia, they appreciate the many items that provoke memories.

9 September 2015
Yorkshire and Humber
Local Alliances:
Rotherham Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

A friendly welcoming environment.  We take time to speak to all our customers individually and never make them feel rushed or ostracised if they are displaying anxietie.

Our vintage setting helps to evoke memories which lead todiscussions between carers/clients and staff. Our open plan seating ensures that everyone is included in conversations if they wish.

We display leaflets about dementia awareness along with other events happening in the community.    



2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Ensuring that all staff are trained and aware of needs of all individuals

2. Actions

  • Dementia Friends

    A staff to become dementia friends and gain more knowledge of the difficulties a person with Dementia and their carer may experience .

    To sign up as an organization and gain access to the videos that give an insight into a person in a café environment and handling money .

  • Involvement with Alzheimers society service users

    Create a flyer to promote the café making people with Dementia aware of this as a reminiscence  recourse – information to be shared to AZ clients

    To have information about the support services available in the area where appropriate provide this information to your customers.

  • Promote Rotherham Dementia Action Alliance

    Talk to other businesses and ensure staff know the concept of RDAA and actively promote