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Waterside Grange

Waterside Grange is a beautifully appointed, state of the art, purpose built nursing and residential care centre. It is specifically designed to provide professional, person centred, and reassuring care to our clients. We are able to provide permanent and respite care services for people needing Residential care, Nursing Care and Nursing EMI care.

19 August 2015
Yorkshire and Humber
Local Alliances:
Rotherham Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our staff play a vital role in providing the quality person centred care we strive for.  Our staff are trained to balance the provision of support when it is needed, whilst at the same time helping our clients maintain their independence.  ‘Our Family, Caring for your family’ is the motto of Horizon Care Homes.  A family owned and managed company , we invest time, funds and personal experience to create homes in which we would be happy to live ourselves.

We are proactive in creating a dementia friendly environment and have a person centred approach to supporting those with a dementia and pride ourselves on our staff training in this area to enable us to provide good quality care.    

We pride ourselves in taking a person centred approach and understanding each persons individual needs, from this we can base our activities around areas that suit the individual and their needs especially in delivering one to one support keyworker time. Our staff are committed to supporting all service users and their families and also how we support people with Dementia within our environment.


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Our on going challenge is to ensure our staff team remain up to date with training around Dementia Care, helping to support people living with Dementia in the most person centred way possible.  We strive for our care plans to be as individualised as possible so to truly reflect the needs of the individual and the best ways in which to care for and support the person to be as independent as possible.



Member website


2. Actions

  • Staff Training and Dementia Friends

    Improve our understanding of Dementia

    Judge each staff group and assess training requirements – access training though RMBC Bronze to Platinum dementia training

     Ensure that Dementia Awareness training is a mandatory requirement of all staffs training requirements at a suitable level appropriate for the role of each employee.

    Ensure that the principles of behaviour as a means of communication are acknowledged and understood by all

     Ensure all staff sign up as dementia friends and encourage them to cascade their knowledge into the surrounding community and their own net works

    Have a dementia Friends champion to cascade and sustain the dementia friend commitment 

  • Food Provision

    Show service users the meal choices they have stimulating senses Smell,sight  

    Give consideration to Moulded meals for blended meals

    Give consideration to the colour of crockery

    Develop pictorial menus

    Ensure food is fortified where necessary

    Maintain good levels of hydration and use guidance to avoid malnutrition and a poor nutritional status 

  • Life History and Reminisence

    Have a method of gaining as much knowledge about each person with dementias history and ensure all staff use this knowledge to help a person feel comfortable in their surrounding 

    Reminiscence – Making use of items and pictures to help a person feel comfortable and engage with them  

    Make good use of music as a means of simulation

    Being implemented
  • Provision of Information

    Provision of information for relatives and friends to help them understand and cope

    Use of AZ society web site and information                                                    Advertise and host dementia awareness sessions aimed at relatives and friends  

  • Methods of care

    Use as many methods of stimulations as possible, using all the sensory  methods possible .

    Develop methods of communication for the people with Dementia with speech and communication difficulties

  • Herbert Protocol

    Gain Knowledge about and introduce the  Herbert protocol as part of the systems used in Waterside Grange gaining as much life history knowledge from families to help safeguard any residents who ever go missing

    Being implemented
  • Commitment to RDAA

    Promote the concept of Dementia Action   Alliance into the community and to all /any suitable businesses

    that the care home and that staff team are   involved with

    Regularly visit the Dementia action Alliance   website

    Looking for information and good practice

    Use the website to share good practice


  • Dementia Friendly Communities

    Develop links within the community – faith groups churches, schools,Guides, Brownie and Scouts and Cubs ,any other suitable community group .

    To improve community knowledge and to enhance the lives of the service users    

    Being implemented