Cafe 1901

Come along and meet Debbie and Mandeep. Lovely cakes, friendly service and great coffee.

Updated:
12 April 2016
Location:
North East
Sectors:
Hospitality
Local Alliances:
Jesmond Dementia Action Alliance, North East Dementia Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We are keen to support Dementia Friendly Jesmond and make our cafe a welcoming and accomodating place for everyone in the community. We plan on having coin recognition charts located behind the tills, along with ensuring all our employees attend a Dementia Friends session which will heighten their knowledge and understanding of the disease.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We will struggle to make any large environmental changes within the cafe due to limited funding. We will however endevor to implement as many items from the environmental checklist as possible.

2. Actions

  • Dementia Friends

    We will ensure all our employees attenda Dementia Friends session to heighten their awareness, understanding and knowledge of dementia so that they can deal with customers displaying the symptoms confidently.

    Status:
    Planning
  • Coin recognition charts

    We will have coin recognition charts available behind our tills to aid any customers that appear to be struggling to distinguish between their coins. This will hopefully maintain a sense of independance for the customer as they will not have to rely heavily upon someone sorting through their change.

    Status:
    Planning
  • Environmental Checklist

    We will use the enivironmental checklist to ensure our environment is as dementia friendly as possible

    Status:
    Planning