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Bracknell Forest Homes

Bracknell Forest Homes is a housing association which owns and manages around 6,000 rented homes, including 400 sheltered housing flats, as well as 1,100 leaseholder properties. We set up in February 2008 following the successful ballot of tenants and leaseholders to transfer homes from Bracknell Forest Council. We have completed all our promises from the five year promises made to customers after transfer including modernising customers' homes, providing handy person services, and benefits advice for customers. These were completed ahead of schedule and within budget. We have more than 200 employees providing services which include housing management, supported housing, technical services, landscaping, development and central services Our vision is: Transforming lives, homes and communities. Our values are: Ambition, awareness, innovation, integrity, passion, service, teamwork.

13 August 2015
South East
Housing Sector
Local Alliances:
Bracknell Forest Dementia Action Alliance

1. Action Plan

A large proportion of our customers and staff will be affected by dementia, either directly or as part of their family and friends.  We aim to support those customers by ensuring that we are well informed about local dementia services that we can signpost, as well as adjusting our services where needed.  We have an extra care housing scheme, Clement House, which has been designed specifically to provide a supportive environment for people with dementia.

Member contacts

Justine Thompson - as contact details.

Member website


2. Actions

  • Raise awareness and understanding of dementia amongst customers, encouraging them to become Dementia Friends

    One manager has already become a Dementia Friends Champion and held a session to create 40 dementia friends among the staff. More sessions will be arranged to include customers.

    Being implemented

    2015 - Third Quarter Update

    New member action.

  • Work in partnership with other local organisations and networks to actively promote dementia-friendliness in the local community.

    This can be achieved through membership of the Bracknell Forest Dementia Action Alliance, networking with other members, supporting events, promoting dementia friendliness and Dementia Friends sessions within our facilities and hosting steering group meetings.

    Being implemented
  • Become a dementia-friendly organisation.

    This will be achieved by training as many staff as possible in supporting people with dementia to the level necessary for their roles, and providing support and leadership.


    2015 - Third Quarter Update

    New member action.