Cavendish Cafe, Falmouth
- 18 October 2013
- South West
- Local Alliances:
- Falmouth Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Improving staff awareness and understanding of dementia, thereby having a good customer service ethos and training for our staff.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Lack of knowledge amongst our staff/community
We will encourage staff to improve their awareness of dementia by giving everyone a copy of the Falmouth DAA booklet - How to help customers with dementia. By doing this we will be able to recognise the signs and have the confidence to deal appropriately and give real help