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City Library - Newcastle

Your City Library participates in the Read Well Books on Prescription for Dementia project so please do feel free to come down and check out what we have on offer. We also have a cafe located on level 2 with a range of beverages and food on offer so you can refresh yourself before delving into our vast range of fiction and non-fiction novels and many other great facilities on offer.

7 August 2015
North East
Local Alliances:
North East Dementia Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

City Library will continue to participate in the Reading Well Books on Prescription for Dementia project providing accredited books to people with dementia and their carers, as well as raising awareness of this scheme to the community. We will also continue to take these books to dementia cafes and carehomes to hold reminiscence session and further raise awareness.

The library has already hosted an Dementia Friends session and we plan to hold these on a continuous basis as a way to reach out to the surrounding community and raise knowledge and understanding in dementia.

We plan to make every member of staff a Dementia Friend which will equip them with the understanding to deal with visitors that may be affected by dementia. We will also continue to share best practice with other neighbouring libraries in terms of becoming dementia friendly and raising awareness of the 'Books on Prescription' scheme.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Releasing staff time to attend the Dementia Friends session will be tricky so we plan to use the online Dementia Friends facility to enable our employees to attend a session at a time that suits.

More generally, libraries are universal services meeting the needs of the whole community. This is a strength but also challenges attempts to develop specific knowledge to meet the needs of specific groups of service users.

2. Actions

  • Dementia Awareness Raising

    We plan to organise Dementia Friends sessions for both our employees and the public to head spread awareness of dementia to the wider community. We hope this will better equip our employees to deal with any visitors in the library are showing signs of dementia and offer a high level of customer service tailored to the individual. 

  • Books on Prescription

    We are currently working with GPs, carehomes and dementia services to spread awareness of our 'Books on Prescription' scheme to ensure as many people as possible affected by dementia know about these fantastic boos. We are also linking up with Jesmond library to make sure they have access to the scheme for their local community.

  • Sharing best practice

    We frequently share best practice with other local libraries in regards to how best to use and promote their 'Books on Prescription' scheme as well as keeping them updated with what we have been doing. We feel this is important as it means other communities will be made aware of this great scheme and in turn utilise the books.