We are a delicatessen and coffee shop. We supply homemade quiche, salads, cakes etc. and have an extensive cheese counter. We also have ambient gift and produce. We have a seating area for about 20 people where we serve hot and cold snacks and drinks.
- 3 August 2015
- Local Alliances:
- Hampshire Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Providing a welcoming and friendly venue for people to socialise
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Time for awareness and ability to change our premises
Dementia Awareness raising for staff
Ensure all staff attend a dementia awareness raising session
Review environment of premises
To identify possible issues for people living with dementia. Make changes which are feasible and ensure staff awareness of those which are not so they are able to help visitors within the premises.
Awareness that menu items may not make sense to people living with dementia
being responsive to confusion and aiding customers in their choice - breaking down to more simple choices, for example: ‘would you like coffee or tea?’
Ensure local carers are aware of quiet times in the café when they may prefer to visit.
Less noise can make the environment easier for people living with dementia
Info point with details of local support services.
Tie up with local DAG to ensure this information is current.
2015 - Third Quarter Update