Everetts Pharmacy, Hedge End

We are part of the Everetts Pharmacy group which are independent pharmacies in the South of England. We dispense prescription medicines and provide healthcare products and services to the local community. Our friendly, skilled staff can offer you healthcare and medical advice for you and your family. We also offer a Medicines Use Review service, Flu Vaccination service, Emergency Contraception and more.

Updated:
3 August 2015
Sectors:
Pharmaceutical, Medical, Retail, Health
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Many of our regular customers are living with dementia, we can provide an improved service if we understand some of their challenges.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Staff availability for dementia awareness. There will be a limit to the changes we are able to make to our premises environment.

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff, attend a dementia awareness raising session

    Status:
    Planning
  • Review of our business environment

    Make changes we are able to make and ensure staff have awareness of things we can’t change so they are able to help customers in these areas.

    Status:
    Planning
  • Provide an information point for customers

    An information point with leaflets etc about local services for those affected by dementia

    Status:
    Planning
  • Dispense medication in ‘Nomad’ trays

    Dispense medication in ‘Nomad’ trays to aid compliance and to help patients   remember to take their medication. (Initial assessment for requirement to be carried out by GP.)

    Status:
    Delivery

    2015 - Third Quarter Update

    New memeber