Eric Robinson Solicitors
Law/solicitors in private practice for you, your family and your business.
- Updated:
- 31 July 2015
- Local Alliances:
- Hampshire Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
We aim to offer the highest standard of customer care and, where we can, adapt to their needs.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Making sure that all staff members are suitably trained.
Member website
www.ericrobinson.co.uk2. Actions
-
Dementia Awareness raising for staff
Ensure all Lymingon staff attend a Dementia Awareness raising session.
- Status:
- Delivered
-
Dementia Cgampion
Train a member of staff to become a Dementia Champion
- Status:
- Investigating
-
Environment
Review premises and in particular entrance, reception, waiting and interview areas of the office to ensure compatibility with persons diagnosed with dementia, to include design and colours
- Status:
- Being implemented
-
Positive communication
Use of dementia friendly terminology in all forms of communication, such as “living with (or diagnosed with) dementia” with positive connotations, rather than those with negative connotations such as “suffering with dementia”.
- Status:
- Being implemented
-
Change the doormat to a different colour
Have a covering available for shiny surfaces, to help ease the concerns of those exhibiting signs of dementia, unless such shiny surfaces are temporarily removable.
- Status:
- Planning
2015 - Third Quarter Update
New member