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Penderels Trust (Wakefield)

Penderels Trust offers advice, guidance and practical soluntions to enable people with disabilities and older people to live independently in their own homes, to achieve their goals in life and to help them play an active part in their community. We are a not-for-profit organisation and have been a leading provider of advice and guidance for 25 years. We operate on a nationwide basis, but with a strong focus on working locally.

13 February 2018
Yorkshire and Humber
Local Alliances:
Wakefield and Five Towns Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As an organisation, we already have a strong background in supporting people with disabilities; however we are keen to develop our knowledge around Dementia further.  In line with this, a key priority is raising awareness with our staff and educating them further around Dementia.  As we are nationwide, we are hopeful that this has a positive impact in all the areas in which we operate as an organisation.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

A big challenge for us will be the fact we are a nationwide organisation when it comes to delivering staff training.  Resources and cost will be an important factor to consider when planning this.  However, this will not act as a barrier for delivering this.

Member website


2. Actions

  • Awareness & Training

    Our Dementia Friend Champion trained a number of our staff to become Dementia Friends, there is at least one in every office. Our aim is for every member of office staff to become Dementia Friends.

    We have also identified six people within the organisation who have attended (or plan to attend) the training to become a Champion so we have at least one representative in the different geographical areas we cover who is able to deliver Dementia Friend training.

    All user facing staff who have completed the Dementia Friend training have received a badge and wear it during visits.

    Marketing We will ensure the communities we work in are aware we are a Dementia Friendly organisation and that we are part of a nationwide Dementia Action Alliance.  We will ensure our literature and internet site clearly states this.  Due to the nature of the work we undertake and the people we support, our literature and website is already disability friendly/compliant.

  • Dementia Action Alliance

    We will ensure we participate in the development of the Dementia Action Alliance.  The Project Coordinator is based in Salford, so will attend the meetings for the Salford DAA.  Louise Smith will be the point of contact for the Wakefield DAA.

    Being implemented

    2015 - Third Quarter Update

    New member

  • Partnership Working

    To work alongside other organisations to promote the value and importance of Dementia Friendly communities.  To attend events related to this.

    Being implemented

    2015 - Third Quarter Update

    New member

  • Obtain case studies:

    As a way of measuring the quality of our dementia awareness within staff and to ensure we are living up to the standards of being Dementia Friendly, we will obtain case studies from staff of occasions where they have worked with customers and/or their carers with Dementia.  These could also be used as examples when tendering for new contracts to prove that we stand by what we claim.


    2015 - Third Quarter Update

    New member