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Top Valley Community Centre

We provide a local service for local people in the local community, to adults aged 18 and over, adults who are living with dementia, parkinsons, alzheimers and people with mild learning difficulties. We offer care and support to everybody affected by dementia and their carer’s in a friendly, caring and stimulating environment, with hours that are flexible to the individual person’s everyday life. We offer care and activities that are centred around the individual’s needs and we are working with people to ensure we provide a service based on a positive experience, whilst delivering care and measuring the impact. We are supporting our staff’s positive and negative experiences. We value individuals and work in partnership with families, carers, advocates and outside agencies, taking leadership and ownership in our actions where everybody who uses the Day Centre are treated with respect, encouraged to participate and offered choices to enable a positive and beneficial experience for all.

30 July 2015
East Midlands
Care, Health, Recreation
Local Alliances:
Nottinghamshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Continue to provide care and support to everybody affected by dementia including families, carers and advocates by implementing the 6 C’s – Care, Compassion, Competence, Communication, Courage and Commitment, embedding them in our working practices and all aspects of Health and Social Care.

Contribute to the dementia pathway to increase staff roles in basic awareness, reducing the stigma attached, provide assessments and on-going support of people with dementia their families, carers and advocates throughout their life time spent at the Day Centre.

Helping people to stay independent, seek advice and be informative to everybody through effective communication.

Strengthen working partnerships with G.P’s, voluntary and independent sectors and empowering the team through best practice, role modelling, providing supervision and benchmarking care on a quarterly basis to measure effectiveness.

Provide a structured and supported dementia friendly environment for all to feel safe, have a sense of belonging and feel valued as part of a family, community and civic life, where everyone can continue to have the opportunity to develop new interests and new social networks.


2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Collating evidence and the lack of understanding or engagement with staff and not being able to contribute to the 6 C’s and the dementia pathway due to changes or agreements while waiting for external organisations.

Putting dementia local plans in place, with further work needed to undertake and

co-ordinate plans strategically

Ensuring our organisation reacts in a positive manner in addressing challenges, priorities and risks

Developing a culture of compassionate care and building and strengthening leadership and ownership in our working practices

Introduction of Care Certificate to all new and current employees

2. Actions

  • Maximising Health and Wellbeing – Helping people to stay independent

    Our Manager will provide dementia training to all relevant staff and develop a culture of compassionate care and introduce the Care Certificate to all new and current employees for further training requirements.


    2015 - Third Quarter Update

    New Member

  • Delivering care and measuring impact

    As a team, we will work together with commissioners and providers to incorporate strategies within service specifications and where appropriate using professional expertise and business acumen to benchmark dementia care on a quarterly basis to measure our effectiveness.


    2015 - Third Quarter Update

    New member

  • Supporting positive staff experience

    Our Manager will provide and create opportunities in supporting staff to be more pro-active; more structured in providing a dementia friendly environment.


    2015 - Third Quarter Update

    New Member