The Greenbank Hotel, Falmouth
The Greenbank Hotel is situated on the Harbourside overlooking the stunning Fal estuary. Our Hotel offers traditional charm mixed with a fabulous view, and whether you require a short stay (either for business or leisure) or a long holiday; our luxurious Falmouth Hotel will give you the break you deserve. We are proud to support 'The Falmouth Local Dementia Action Alliance' and hope to improve our staff awareness and understanding of dementia and help promote the aims and work of the Falmouth DAA within the business community of Falmouth.
- 22 July 2014
- South West
- Local Alliances:
- Falmouth Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Improving staff awareness and understanding of dementia, thereby having a good customer service ethos and training for our staff.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Lack of knowledge amongst our staff/community
Limited time, resources and/ or a stretched budget
Looking at our facilities and if we can make things easier – get help with this – making sure signs are clear and appropriately placed.
Training and Awareness
Training and awareness raising for all members of staff.