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Walnut Care at Home

Walnut Care at Home is a family based provider of care and support to adults in Lincolnshire including individuals living with dementia. Staff are recruited for their values and attitudes and then supported with comprehensive training and professional development to enable them to care with compassion, competence and courage. We aim to match service users with compatible staff members and provide continuity of care which promotes mutually respectful relationships.

1 February 2016
East Midlands
Local Alliances:
South Lincolnshire Dementia Action Alliance , Skegness Area Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Working as Lead Provider of Home Support for Lincolnshire County Council in the Skegness Area, we are able to develop our staff to be aware of the needs of carers and those with dementia and to signpost them to the information, advice and guidance that will be of benefit to them.

By working collabotratively with local organisations, particularly carer and service user support groups we can provide practical respite to enable carers to take full advantage of opportunities for support.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Continually growing demand for the service and shortage of skilled care staff with the appropriate values.

Member website


2. Actions

  • Increase Dementia Awareness within our Organisation

    All staff who are not already Friends or Champions to be encouraged to take part in a Dementia Friends Awareness session.

    Being implemented
  • Host Dementia Friends Sessions for Carers and the Community

    Host Dementia Friends sessions in Skegness, Spilsby, Wainfleet, Alford, Sutton on Sea for carers, friends and relatives supporting individuals with dementia.

    Co-host sessions for staff groups of fellow members of Visit East Lincolnshire 

  • Improving Outcomes for those living at home with dementia and personal care needs

    In collaboration with service users, carers and expert groups we will review our person centred care planning process to ensure that it meets the needs of those with dementia.

    All staff who support service users with dementia will receive training starting with the Care Certificate and leading to the Certificate in Dementia Care at Level 2 or 3.

    This framework together with increased levels of knowledge will enable us to improve the outcomes of episodes of care exprienced by those with dementia.

    Being implemented