Age Concern New Forest

Local charity providing services for older people, such as Information & Advice, Footcare, Lunch clubs, Good neighbours, Computer Clubs, Befriending and Telephone buddying.

6 August 2015
Care, Voluntary Sector
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We currently offer a monthly drop-in service for people who need to access information and advice about Dementia.  This is run by the Alzheimer’s Society.  Our CEO is also a Dementia Champion and give dementia awareness sessions when requested.  We offer advice and information to our clients and signpost where necessary.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We feel that we meet most of the challenges faced with dealing with clients with dementia and have good networking systems in place with both Alzheimers Society and Andover Mind.

2. Actions

  • Dementia Awareness raising for staff

    Ensure all customer facing staff are dementia aware

  • Dementia Awareness for Volunteers

    Ensure that all Volunteers who are likely to come into contact with older people (befrienders, shop assistants, lunch club volunteers etc) receive dementia awareness training.  

    Being implemented

    2015 - Second Quarter Update

    New member