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SRS Care Ltd

SRS Care Ltd is a small local domiciliary care provider based in Stafford. We care passionately about providing a platinum bespoke service throughout Staffordshire. We provide support to adults of all ages with services including personal care, medication administration, household tasks and companionship. We look after people with varying stages of Dementia in a compassionate and dignified way, with respect, kindness and person-centred care being at the core of our values. We assist people with a physical disability to maintain their independence and identity and we deliver specialist care for people with a learning disability. Simply put, we care!

27 April 2016
West Midlands
Care, Health
Local Alliances:
Staffordshire and Stoke-on-Trent Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

SRS Care is committed to achieving better outcomes for people with dementia and their carers through our commitment to provide a platinum service. We provide person-centred care packages enabling people to live in the familiarity and comfort of their own home, ensuring their safety and security at all times. We always provide a bespoke care plan and recognise that different people with dementia require different services and a different approach. Our staff are trained and supported in the field. We work with CCG’s, families, occupational therapists and any other organisations to achieve best practice in the care of the customer.

We are committed to making sure our staff are trained effectively and fully supported when they are looking after people living with dementia. We also recognise the need to support the families and carer’s of our clients.

SRS Care is working towards providing a support network with community organisations to improve the quality of life of our dementia customers and the support for our staff. This relies open transparency between our staff, families and other organisations to make sure relevant information is shared for the best outcome of the client.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Establishing and maintaining links to community organisations that enhance the lives of our clients.

Ensuring good management support systems are in place to assist our care workers, enabling them to share information with staff and their colleagues.

Encouraging family and friends to take an active role in are and support.

Ensuring people with dementia are empowered to make their own decisions about their care and enabling those decisions in a safe and secure way. Setting up a small support network for each client and ensuring the continual sharing of relevant information within that network.

Challenging misconceptions and preconceived ideas amongst staff and other people about people living with dementia and their ability to lead an independent life. Providing the support to allow people to make their own informed decisions.

Member website


2. Actions

  • Appoint a Dementia Champion within our organisation

    Identify and appoint a Dementia Champion who will undertake training and pass on that knowledge to other staff. Ensure that the support network for staff is clearly communicated.

    Being implemented

    2015 - Third Quarter Update

    New member

  • Train staff in dementia awareness

    All staff will be trained in dementia awareness and how this is under-pinned by person-centred care. As well as training individuals we will ensure that they are made aware of changes and developments in how we can support people


    2015 - Third Quarter Update

    New member

  • Ensure staff understand Safeguarding

    Regular training will be given to staff on SOVA and what the process is if they have concerns. This information will also be printed in staff handbooks.

    Being implemented

    2015 - Third Quarter Update

    New member