HARTLEY WINTNEY BARBERS

We are a ladies hairdresser/gents barber who provide hairdressing services to the community

Updated:
14 July 2015
Sectors:
Other, Utility
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Provide a supportive and caring service for our customers with understanding and patience

To keep qualified and customer friendly staff.  Maintain 100% customer satisfaction

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Staffing

2. Actions

  • Dementia Awareness raising for staff

    Ensure all staff, attend a dementia awareness raising session

    Status:
    Planning
  • Customer experience

    Improving customer experience for those living with dementia, so that they feel safe and secure

    Status:
    Planning
  • Premises

    Looking at the premises to ensure ease of access for customers living with dementia

     

    Status:
    Planning
  • Advertising

    Display information regarding any relevant activities in the locality

    Status:
    Planning

    2015 - Second Quarter Update

    New memeber