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Huguenot Mueum

The Huguenot Museum tells the story of Britain's first refugees: the skills they brought to the UK, their descendants, and relevance to the story of refugees today. "We help people to better understand the present by learning about the past, enabling them to make connections between Huguenot history and the world around us.

30 June 2015
South East
Local Alliances:
Medway Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

The Huguenot Museum was set up by our sister charity, the French Hospital which provides accommodation for Huguenot descendants in need and is located in Rochester. The Huguenot story is also one of helping the community so helping to make a difference locally is one of our top priorities. We are also a small museum which means our staff and volunteers can give extra attention to all our visitors and respond to their specific needs on a visit.         

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Museum staff and volunteers need increased knowledge and understanding of dementia and how we can improve the experience of visiting the museum for those suffering with the condition. We also have a shared entrance with a separate organisation who may or may not have this knowledge and understanding and who have different priorities to our own

Member website


2. Actions

  • Improve our understanding of dementia

    Our manager will arrange for all staff and volunteers to attend awareness sessions on dementia to ensure greater understanding of the condition and how we can help.

    Staff and volunteers of the Huguenot Museum will attend the Dementia Friend awareness to gain a greater understanding of the condition and how we can help. Information will be passed on to any staff/volunteers unable to attend.


    2015 - Second Quarter Update

    Huguenot Museum is a new member

  • Offer the museum up for a ‘mystery shop’ by someone with dementia

    Work with Medway Dementia Action Alliance to offer the museum up for a mystery shop. We would then where possible act on the recommendations following this visit.


    2015 - Second Quarter Update

    Huguenot Museum is a new member

  • Offer sensory outreach for people with dementia

    Working with Medway Dementia Action Alliance to offer a hands-on sensory workshops to people with the condition. We would use objects from the museum handling collection to stimulate discussions with the group. We would use the knowledge gained through Actions 1 and 2 to implement this.


    2015 - Second Quarter Update

    Huguenot Museum is a new member