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Kirkwood Hospice

Kirkwood Hospice provides specialist care, free of charge, to adults in Kirklees with advanced, progressive illnesses at any time from diagnosis to the end of life, respecting their individual needs and wishes. Care and support is also provided for their family members, friends and carers, both during the illness and after death. Kirkwood Hospice is a registered charity with a large network of shops and a fundraising department.

21 September 2016
Yorkshire and Humber
Care, Health, Other
Local Alliances:
Kirklees Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?


Kirkwood Hospice will help to support people with dementia and their family / carers by: 

  • Raising awareness of the needs that people living with dementia have across the whole of the organisation
  • Ensuring staff have the right skills and knowledge to care for, support and interact with people living with dementia
  • Ensuring that the environment is dementia friendly
  • Providing carer support
  • Developing networks and partnerships externally to strengthen dementia care/provision
  • To sign post people to other service
  • To provide End of Life Care education to other health care professionals involved in caring for people and their families living with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Challenges include:

  • Releasing staff time for training
  • Ensuring that information about the services Kirkwood Hospice provides are publicised widely
  • Identifying appropriate partner organisations
  • Overcoming the perception that a hospice only looks after people who are dying from cancer.

We aim to overcome these challenges through:

  • The development of a Dementia Strategy which will identify priorities and time lines
  • Ensuring that the members of the Board and Senior Management team support the Dementia Strategy
  • Dementia Friends training for all staff
  • Develop and implement a communications plan.

Member website


2. Actions

  • Improve awareness and understanding of dementia in all departments of the Hospice

    To provide Dementia Friendly training for all staff and volunteers. Introduce Dementia Friendly training as part of the organisation’s Induction and Mandatory Training process.

    Being implemented

    2016 - Third Quarter Update

    Dementia Friends training has now been delivered to almost all Hospice employees and volunteers.

    Work on including this in mandatory training continues. The Admiral Nurse based at the hospice will monitor this action.

  • Admiral Nurse with End of Life Care in Dementia focus employed and based within Kirkwood Hospice

    In relation to the DAA, this person will take responsibility for monitoring the DAA action plan and supporting further developments and  implementation of the identified actions.

    This role  involves developing hospice staff and services, identifying and building partnerships and collaborations with other service providers in the area of Kirklees and beyond where appropriate i.e national organisations, Higher Education Institutions. This role will support improvements in health, well-being and quality of end of life care services delivered and received by people experiencing dementia and their families. Having a dementia specialist based within the hospice will also help with delivering the message to the local community that hospice can and do support people with dementia and their carers.

    Being implemented
  • Communications plan

    To work with our Media & Communications team to develop a communication plan which promotes the support and services that the Hospice can provide for those living with dementia, their carers and health care professionals.


    2016 - Third Quarter Update

    Planning continues and will be moved forward now the Admiral Nurse is in post. there will be a planned launch of this service which wil include communications about dementia and Kirkwood generally.

  • Promoting a Dementia Friendly Environment

    To review signage throughout the organisation and to provide dementia packs for in-patients which will include clocks and temporary signage for the toilet doors in en-suite rooms.       


    2016 - Third Quarter Update

    Work continues in this area. Some temporary signage tried and needs reviewing. Admiral Nurse in post will now support further development of this action.

  • Developing an organisational Dementia Strategy

    Support from the Board will be sought to develop a 3 year strategy which will be informed by Hospice UK publication ‘Hospice Enabled Dementia Care’


    2016 - Third Quarter Update

    The Hospice Dementia Strategy has now been written and agreed and will be implemented over a three year period, 2016 -19.