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Age UK North West Kent

A local independent charity serving the needs of older people in the Boroughs of Gravesham and Dartford and the surrounding areas. We are made up of two service divisions: Day Services which are operated from our own premises in each Borough, offering a range of well-being, health and leisure activities and interests. Within that service is our specialist ‘Day Break respite service for carers of people living with dementia : Community Services which deliver all of our outreach services, some of which are CQC regulated e.g. Assisted Bathing and ‘Simply Nails’ nail cutting service. In addition a host of other Home Support Services enabling the individual to live at home for as long as possible and maintain independence.

14 August 2015
South East
Local Alliances:
Dartford, Gravesham and Swanley Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?


Ensuring that all of our services are accessible to people living with dementia.

Enabling the dementia carer the opportunity to take a respite break through our dedicated and specialised ‘Day Break’ service.

Organising beneficial activities and experiences for people living with dementia e.g. reality orientation, reminiscence, daily living skills practice

Ensuring that all our staff are ‘Dementia Aware’ (signed Dementia Pledge)and that the organisation is a ‘Dementia Friend, supporting the wider local promotion of Dementia Friendly Communities.

Actively participate in local and countywide dementia events.

Build sound working relationships with those other agencies and charities that have a focus on dementia support.

Ensure that our publicity material, printed leaflets and web pressence reflect our commitment to supporting those with dementia and their carers.

Ensuring that we do our best to access the latest theory and research to better respond to needs e.g. work done by Sterling University.

Ensure that our buildings, facilities and environment are practical and helpful to those with dementia.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

People’s attitude and behaviours including their prejudices about dementia.

Ensuring that agencies do work collaboratively, share information, cross refer, put the person at the centre.

Regular training and updating if under financial pressure.

Access to effective materials.

Access to the latest research.

Engaging carers.

Reaching carers and those with dementia.

Engagement and referral routes from NHS/GP/Social Care.

Diagnosis from GP.

2. Actions

  • Making things happen! Introduce a specialised service to support the carer and provide first class facilities and activities for those living with dementia.

    Develop a specialised service, called ‘Day Break’ which is a respite service primarily for the carer but providing full support to the individual living with dementia. This is a ‘paid for’ service, as yet we do not receive any grant/contract funding from the local authority. Local demographics show the potential high numbers of those with dementia and likely to contract the disease and it’s various forms. We will train a team of dedicated staff who will support the service at a high ratio to client.

    Being implemented
  • Establishing a network

    In addition, wherever possible, we will link to other local organisations connected with dementia, who e.g. might provide additional domiciliary support, help-lines, Information & Advice, training etc etc. Much of this work is being developed by the Dementia Friendly Communities project.

    Being implemented