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Carters Solicitors LLP

We are a long established firm of Solicitors. We are friendly and approachable. We offer jargon free practical advice. Clients can contact us by telephone or by email, but being local and on the high street means that we can also offer face to face help and support. Clients are welcome to come and see us in the office, or we can see them at home.

Updated:
24 June 2015
Location:
Yorkshire and Humber
Sectors:
Legal
Local Alliances:
Wakefield and Five Towns Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We offer expertise and experience to those clients who wish to make or challenge a Will. We also provide advice on Inheritance Tax and Care Home fees. We regularly apply for Probate, prepare and register Lasting powers of Attorney and make applications to the Court of Protection.

 We offer free half hour appointments for those clients who just want some advice.

 All of our staff are Dementia Friends. We aim to offer all of our clients advice and assistance in a caring and sensitive manner.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

We aim to ensure that our staff have an understanding of dementia and how it affects our clients and their family.

 We aim to make time to talk to our clients in a relaxed setting, which can be at our office or in their home.

 We aim to provide advice that is clear to understand.

2. Actions

  • Understanding Dementia

    All of our staff have undergone training with a view to gaining an understanding of dementia.

    Status:
    Implementation

    2015 - Second Quarter Update

    New member

  • Putting that training to good use

    No two clients are the same. Our staff will aim to use the knowledge that they have gained so that they are able to adapt to meet the needs of individual clients.

    Status:
    Implementation

    2015 - Second Quarter Update

    New member

  • Ongoing Training

    We will look at providing further training for those members of staff who work closely with clients who have dementia.

    Status:
    Planning

    2015 - Second Quarter Update

    New member