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The Wellbeing Centre

The Wellbeing Centre is a Complementary Health Clinic in Market Weighton, East Yorkshire. Our philosophy is to help people enjoy a healthier and more fulfilling life. We offer a range of Complementary Therapies and exercise classes provided by local therapists It offers a range of therapies including: Acupuncture, Alexander Technique, ChiBall Method, Counselling, CranioSacral Therapy, Hypnotherapy, Physiotherapy, Pilates, Podiatry, Psychotherapy, Reflexology, Thai Yoga Massage, Total Massage, Yoga and Pregnancy - Postnatal - Infant Yoga classes. The Wellbeing Centre is ideally placed, in the centre of Market Weighton. It is also within easy reach of Beverley, Holme on Spalding Moor, Pocklington and Driffield, serving much of the rural East Riding of Yorkshire. The treatment rooms are all on the ground floor with ease of access for all and a public car park next door.

5 June 2015
Local Alliances:
East Riding Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Our philosophy is to help all people enjoy a healthier and more fulfilling life, and this includes people with dementia and their carers. We aim to provide an environment that is welcoming and safe for people with dementia, and one where they can feel relaxed. We aim to treat people with dignity and respect and our services cover a number of the items mentioned in the National Dementia Declaration. However, we are particularly able to contribute to item 6 “I have a sense of belonging and of being a valued part of family, community and civic life”. We would welcome our premises being used as a meeting point for people with dementia, such as establishing a ‘memory café’ or similar group.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

As well as the usual time and budget constraints faced by many organisations, one of our biggest challenges will be determining what activities will be most appropriate to establish at our premises and how to publicise these to people with dementia and their carers.

2. Actions

  • Increase Dementia Awareness

    We will attend a face to face Dementia Friends Information session to increase our basic awareness of dementia.

    We will review our premises against the dementia friendly environment checklist and make any amendments where practical. We are already aware that we can improve the signage to our toilets.

    We will display Alzheimer’s Society information leaflets in our waiting area so that people are able to browse and take away information on dementia and dementia services in our region.

  • Dementia Friendly Customer Service

    We will read a copy of the Dementia Friendly Customer Facing Staff Guide and the Guidance for Businesses.

    Where possible we will call people on the day to remind them of their appointments with us.

  • Use of our premises for dementia groups

    We have a large studio room that we could make available for people with dementia and their carers to use to enable people to continue to socialise in a welcoming environment. We have kitchen and toilet facilities and would like to explore the possibility of starting a group / community meeting point for people with dementia and their carers. In the first instance we will discuss this possibility with the Alzheimer’s Society.

    Initial Scoping
  • Safe Places

    We would like to explore the possibility of our premises being used as a ‘safe place’ for people with dementia in the community.

    Safe Places helps people with learning disabilities if they feel scared or at risk while they are out and about in the community and need support right away. People who might need to use Safe Places carry a Safe Places 'Keep Safe card' with their name and emergency contact details. Public premises (like shops, restaurants, pubs) sign up to be officially known as a ‘Safe Place’ for people with learning disabilities and display a Safe Places sticker in their window. If a person with a 'Keep Safe card' needs help when they are in the community, they can show their card to a member of staff in a Safe Place. Someone will then call their emergency contact or the Police, depending on what the problem is.

    Initial Scoping
  • Publicity of the Dementia Action Alliance

    Where possible we will publicise the work of the Dementia Action Alliance and will encourage others to participate in making our community more dementia friendly.

    Some of our staff are involved with their local Parish Councils and where possible we will try to engage the Parish Councils with the work of the Dementia Action Alliance.

    Initial Scoping, Planning