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Winch & Blatch Ltd

Department Store

Updated:
8 June 2015
Location:
East of England
Sectors:
Retail
Local Alliances:
Hadleigh Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Winch & Blatch is a long-established family-run department store.  It is central to Sudbury both physically and emotionally because of its long history in the town.  The staff are trained to a high standard of customer care and take an interest in the well-being of our customers.  Additional training in awareness of dementia and the difficulites facing both patients and carers would enable them to feel more confident in assisting people affected by dementia.  Furthermore, people coming to the store would feel more comfortable in the knowledge that their needs are understood.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

No real challenges, we only need awareness training.

Member website

www.winchblatch.co.uk

2. Actions