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Crown Street and Cockerton Library, Darlington

The Library Service is run by Darlington Borough Council and is situated in a beautiful Grade II listed building within the heart of the market town. It maintains a balance between providing a traditional library service meeting the needs of its users and developing innovative new services. Through its branch library network it has the infrastructure to support a wide range of community based initiatives and encourage a sense of social cohesion and pride in local communities. It enables access to leisure and learning by providing support through books, audio visual materials and information (physical and digital) for loan and reference to people who live, work or visit in the city.

2 June 2015
Local Authorities
Local Alliances:
Darlington Dementia Action Alliance, North East Dementia Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We will continue to provide the latest in health information along with our enquiry service. Our Library staff are trained in signposting to accredited sources of information, and are all Dementia Friends.

We are part of the ‘Books on Prescription’ scheme and are continually looking to help those within the community by ensuring that we make everyone feel welcome on premises and offer as much help and guidance along the way.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The main challenge for us is in being able to identify the people we can serve better, and being able to spot those signs and symptoms of Dementia in order to assist our customers

2. Actions

  • Dementia Friends

    We will ensure we continue to have all our employees and volunteers become Dementia Friends so that they are able to gain further insight into Dementia and better assist our library visitors.

  • Books on Prescription

    We will continue to run and monitor this scheme and make sure we are aware of what books relating to Dementia are available so we can recommend them to visitors.