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Poppy Lodge Care Home

Poppy lodge is a care home who specialises in delivering care for individuals with dementia. Our care home has 16 beds and rooms are attractively decorated and furnished, individuals are encouraged to bring personal belongings to make their room feel as much like home as possible. Poppy Lodge has a large secure garden and patio area for all to enjoy and we keep chickens. At Poppy lodge every service user is treated as an individual with their beliefs, routine, choice, dignity, individuality and independence maintained. The home seeks regular feedback from service users and their family's through meetings and questionnaires to ensure high quality service delivery to meet the needs of all. The objective of the home that the service users shall live in a clean, comfortable and safe environment and be treated with respect and sensitivity to their individual needs and abilities. Staff will be responsive to the individual needs of service users and will provide an appropriate degree of care to ensure the highest possible quality of life within the home

2 June 2015
East of England
Local Alliances:
Southend, Castle Point and Rochford District Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Poppy Lodge care home provides support and care for those unable to stay at home.

The home ensures that everyone is treated as an individual and have as much input into their care and as much choice as possible with staff taking all actions to ensure individuals are aware of the services available to them in the home and the local area.

We find the whole person picture and what is important to the individual to ensure they feel valued and fulfilled. We look at the person not the illness.  

Carers have good knowledge of individuals, their concerns, health needs, and social preferences/ difficulties. And staff  can access a wide range of options and opportunities to support individual needs.

Staff support families and offer information and advice regarding dementia and options and help available to them, what to expect, and general support.

The home's environment is designed to suit the dementia sufferer and help maintain independence for individuals , good signage, flooring, lighting, aids and appliances adapted for easy use and to maintain independence.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

All staff members have full understanding of dementia and dementia needs, they have all received training and some staff have a level 2 in dementia care. The cook is trained in nutrition needs for dementia and how to promote good nutritional intake. Staff have also received training in dementia and communication, recall and reminisce, challenging behavior.

Some of the challenges faced are lack of support from doctors in the area who will at times refuse to complete home visits and not fully understand the distress leaving the homes environment can cause an individual with late stage dementia.  

Lack of suitable dementia friendly social activities in the local area.

2. Actions

  • Doctors support discussed at forum meetings

    Discussions have taken place at forum meetings to highlight some of the issues with local doctors.

    Good support from CPN’s in area help with this issue.


    2015 - Second Quarter Update

    New Member

  • Lack of dementia friendly activities in the area

    Some activities in the area are not dementia friendly and public do not always understand the behaviour of dementia sufferers, the home is currently signing up with the DAA and the manager is now a member of dementia friends which will help in sourcing dementia friendly activities for individuals.

    Planning, Uncompleted

    2015 - Second Quarter Update

    New Member

  • For all staff to become Dementia friends and to encourage family members to become dementia friends

    All staff are to be made aware of dementia friends and are to be encouraged to sign uo for this. Family members will also  be made aware of the dementia friends campaign and also be encouraged to join.

    Initial Scoping

    2015 - Second Quarter Update

    New Member