What are cookies?

Our site uses cookies. A cookie is a small text marker stored on your computer that enables us to track the use of our website. We use cookies to help us understand what our users' interests and preferences are to ensure the website is as user friendly as possible.

This site only uses cookies in order to provide a service to visitors. No personal data is stored in cookies and cookies are not used in order to provide advertising. Cookies are used for the following purposes:

Learn more about cookies on aboutcookies.org

If you have any concerns about the processing of your personal data by the Dementia Action Alliance, please contact the Secretariat, c/o Alzheimer's Society, 43-44 Crutched Friars, London, EC3N 2AE.

Accept and continue

Boots - High Row, Darlington

Boots UK is a member of Alliance Boots, an international pharmacy-led health and beauty group. Our purpose is to help our customers look and feel better than they ever thought possible. We have close to 2,500 stores from local community pharmacies to large destination health and beauty stores. We offer fantastic products and services and you'll be cared for by expert, friendly people.

Updated:
27 May 2015
Location:
North East
Sectors:
Health, Medical, Pharmaceutical, Retail
Local Alliances:
North East Dementia Alliance, Darlington Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

All our core staff with be Dementia Friends. Encourage staff to be Dementia aware with the goal of improving the quality of life of people living with dementia and their carers by creating a supportive environment in store and within our community           

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Raising awareness in store and making changes without cost implications       

Member website

www.boots.com

2. Actions

  • Dementia Friends

    Ensure that all our employees have attended a Dementia Friends session, either in person or online.

    Status:
    Implementation
  • Reminder System

    If we know a customer has Dementia, we will send them out a reminder on the day of their appointment as a little extra nudge.

    Status:
    Initial Scoping
  • Environment

    We will ensure that the store is as Dementia Friendly as possible by implementing some of the items from the ‘Dementia Friendly Environment Checklist’ where possible.

    Status:
    Initial Scoping