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Wythenshawe Forum - Dementia Dementia Friendly Swimming Partner

27 May 2015
North West
Health, Recreation
Local Alliances:
Manchester Dementia Action Alliance

1. Action Plan

Wythenshawe Forum is a bright, modern hub with a range of services for the local community.

The Forum provides lfacilities for eisure, healthy lifestyle, library and computer provision.  The adult education college offers part-time and full-time courses for employability or professional development and on-site childcare at the nursery.

The Forum health centre includes two medical practices along with a wide range of community health services and a pharmacy. The concourse has a newsagent and we also have a public cafe.

A regular schedule of concerts and events takes place in Forum Hall and the space is also available to hire for conferences, exhibitions, sporting events, banqueting and private functions, along with several meeting spaces around the building.

2. Actions

  • Make the environment more dementia friendly where possible

    Review the customer environment using checklist provided and make any immediate changes we can now and make a note of those we can make at the next refurbishment.

    Areas to be addressed following completion of Dementia Friendly Environments Checklist -

    - Additional signs on main corridor doors

    - More signage along main corridor

    - Additional exit signs down the main corridor

    - Address floor finishes at next refurbishment to ensure all are flush, some are stepped but this is minimal

    - Improvmenet of  'landmarks' around the centre to help people with dementia navigating

  • Improve staff awareness

    Encourage all customer facing staff to complete the on-line Dementia Friends registration and/or attend local Dementia Friends/Customer Awareness sessions and provide access to the booklet 'How to help people with dementia - A guide for customer facing staff'

  • Support the Dementia Friendly Communities campaign in the area

    Join the Manchester Dementia Action Alliance and display the Dementia Friendly Communities logo publicly, informing customers why this is important