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AFC Telford United

AFC Telford United are a football club playing in the Blue Square conference. The Club is owned by the fans and Telford United Supporters Ltd is registered as an industrial and Provident Society.

Updated:
10 August 2016
Location:
West Midlands
Sectors:
Recreation
Local Alliances:
Shropshire, Telford & Wrekin Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists a number of outcomes that we are seeking to achieve for people with dementia and their carers. How would you describe your organisation's role in delivering better outcomes for people with dementia and their carers?

AFC Telford United are a football club playing in the Blue Square conference. The Club is owned by the fans and Telford United Supporters Ltd is registered as an industrial and Provident Society.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The barriers that we are seeking to overcome are:-

  • Lack of public awareness about dementia
  • Low level of understanding amongst Club trustees and staff

The action plan is seeking to address these 2 barriers as well as providing access to information in a format that is easily understood by the widest cross section of our fan base.

2. Actions

  • Provide a safe environment

    We will provide a safe environment where people with dementia and their carers can enjoy live football

    Status:
    Implementation
  • Ensure staff/stewards have dementia briefings and training

    We will ensure our staff/stewards have briefings and training that make them aware of the behaviours of people with dementia and will accommodate them when we can and it is reasonable to do so.

    Status:
    Implementation
  • Respond to the individual's needs

    We will respond to the individual’s needs e.g. seating, access to snack bar etc that is reasonable for us to do so.

    Status:
    Implementation
  • Expect respect and understanding from staff and supporters

    We will expect our staff and supporters to treat people attending matches with respect and understanding.

    Status:
    Implementation
  • Enable discounts for people with dementia and their carers

    We will enable carers to attend matches free and the person with dementia to gain access at a concessionary rate

    Status:
    Implementation
  • Ensure effective signage

    We will ensure signage is simple in directing people to the ground and to their seats.

    Status:
    Implementation
  • Raise awareness among board members and trustees

    We will raise awareness on our Club Board, with our trustees and our supporters about our commitment.

    Status:
    Implementation
  • Organise a high profile launch

    We will organise a high profile launch event to publicise our commitment and promote it through local, regional and national media.

    Status:
    Implementation
  • Inform peers and fellow football clubs

    We will inform our peers and fellow football clubs of our action plan.

    Status:
    Implementation