CRG Home Care Services
With over 70 grades and specialities of nursing, clinical and medical professionals, CRG Homecare provide fully trained home care and domiciliary care workers of the highest standard, to ensure our customers are greeted with professionalism and expert care. The services we offer can range from everyday tasks to 24 hour support and care. This includes, but is not limited to: • Getting out of bed and dressing • Undressing and getting into bed • Washing and bathing • Assistance to the toilet • Domestic tasks such as cleaning, laundry etc. • Meal preparation • Shopping • Accompaniment at home or during outings and appointments • Administration and supervision of medication • Night care
- Updated:
- 10 June 2015
- Location:
- Yorkshire and Humber
- Local Alliances:
- Rotherham Dementia Action Alliance
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
At CRG Homecare placing a greater emphasis on improving the quality of care and changing the culture of care services to ensure people have a good experience of care when they need it. For service users who suffer with dementia this includes the following actions:
- Raising awareness of dementia.
- Inspiring local people to get involved.
- Sharing good practice.
- Rewarding and recognising people who make a difference.
- Giving impetus to positive innovation.
- Transforming services by supporting people and the organisation in providing dignified services
- Respecting Values’
- Respecting privacy
- Offering choices
- Training for care workers
- Respecting cultural values
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Communication Medication management Technologies that assist a person with dementia to live independently
We would overcome the chananges raised by the following actions
• Raise awareness of dementia to customers, people who use your service, or your community
• Organise education and training for staff.
• Support to make environments more dementia friendly
Social interaction for service users encourge cafes to attending Dementia cafes and promote the use of them within families
Member website
http://www.crghomecare.uk.com/index.html2. Actions
-
Quality Dementia Training to an approppriate level
Improve our understanding of Dementia
Judge each staff group and assess training requirements – access training though RMBC Bronze to Platinum dementia training
Ensure that Dementia Awareness training is a mandatory requirement of all staffs training requirements at a suitable level appropriate for the role of each employee.
Ensure that the principles of behaviour as a means of communication are acknowledged and understood by all
- Status:
- Planning
-
Dementia Friends
Ensure all staff sign up as dementia friends and encourage them to cascade their knowledge into the surrounding community and their own net works Have a Dementia Friends champion to cascade and sustain the dementia friend commitment.
- Status:
- Planning
-
Dementia Friendly Home Enviroments
Make staff aware of the importance of about dementia friendly environments Reference dementiacare.org.uk
- Status:
- Planning
-
Social Stimulation
Look for suitable venues to take service users promote use of these to families
Memory cafes,Singing for the Brain - Use and distribute Whats on Where Guide (WOW)
- Status:
- Being implemented
-
Food Provision
Food provision - Show service users the meal choices they have to stimulate there senses (Smell, sight) Give consideration to the colour of crockery Maintain good levels of hydration and a nutritional status
- Status:
- Planning
-
Life History
Have a method of gaining as much knowledge about each person as possible Making good use of the person with Dementia's life history.Ensure all staff use this knowledge to help a person feel comfortable in their surrounding
- Status:
- Delivered
-
Reminiscence
Reminiscence – Making use of items and pictures to help a person feel comfortable and engage with them
- Status:
- Delivered
-
Stimulation
Make good use of music as a means of simulation ,Increase use as many methods of stimulations as possible.Using all the sensory methods possible
- Status:
- Planning
-
Signposting
Sign post to other organisations to ensure families live as well with dementia as possible (CRISP- Carers information and support programme)
- Status:
- Planning
-
Maintainance of Dignity
Ensure that a person with dementia is offered choices and is asked for their input into their care needs where ever possible
- Status:
- Delivered
-
Herbert Protocol
CRG have adopted the use of Herbert protocol and hold copies on file within there orgaination .The protocol has been cascaded in other areas of the country that our organization operate in.
- Status:
- Delivered
-
Staff Knowledge and information Dissemination
Ensure staff have knowledge of resources that could help families and encourage staff to promote Web sites designed to help carers
Example WWW.demtinacarer.net
- Status:
- Planning
-
RDAA
Promote the concept of Dementia Action Alliance into the community and to all /any suitable businesses that the care home and that staff team are involved with
- Status:
- Planning