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Carers FIRST

Carers FIRST is a charity supporting adult and young Carers across the districts of South and North West Kent and Medway. A Carer being anyone who provides unpaid support to a loved one. Carers can be of any age and may be looking after a relative including husband or wife, friend or neighbour. We provide emotional and practical support, advice, information, guidance and offer statutory carers assessments, training, events, social groups, short break respite, activities trips and more.

24 June 2015
South East
Voluntary Sector
Local Alliances:
Dartford, Gravesham and Swanley Dementia Action Alliance, Kent Dementia Action Alliance, West Kent Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

1.     I have personal choice and control or influence over decisions about me. Carers FIRST DGS team are all Dementia Friends and we have 3 dementia champions as part of our teamI know that services are designed around me and my needs. Carer and support worker create a personalised support plan.I have support that helps me live my life. local organisations identified to fit the needs of the Carers and their family.I have the knowledge and know-how to get what I need.  Carer Support and Assessment co-ordinators have experience, knowledge and connections to help ensure info is shared appropriately I live in an enabling and supportive environment where I feel valued and understood. Person centred assessment and support planning using the Carers STAR to ensure that support is effective and timelyI have a sense of belonging and of being a valued part of family, community and civic life. Timely, sensitive information advice and guidance with the intention of aiding the whole familyI know there is research going on which delivers a better life for me now and hope for the future. Information cascaded to Carers and their families.   

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The challenges faced by Carers Organisations like Carers FIRST are around recourses and longevity of funding via statutory services.


We work with Carers across the specialisms and Dementia is an area that is growing considerably, with more diagnosis, early identification and longer life contributing to the growing numbers of Carers identifying themselves or being identified and recognised as needing support. 


Changes to benefits for Carers and Cared Fors.

New technology not being made widely available.

Public facing workers (shops, public houses, recreational venues ) not having the skills to identify and support appropriately. ( Dementia Friendly Communities is helping to change this ) 

Member website


2. Actions

  • Dementia Friendly and knowledgeable team

    All Carer Support and Assessment Co-ordinators to be dementia Friends at a minimum 3 Dementia Champions within the DGS team

  • Dementia awareness training for Carers

    Confidently Caring Courses with a dementia focus. Creating a EoL Confidently Caring set of Workshops with the Ellenor ( Hospice )

  • inclusive trips and events.

    create a Carer/Cared for event which is inclusive to ensure that the Cared For can feel part of the family, be treated with dignity and have an input into what they would like to do.