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Associated Waste Management Limited

AWM are the largest independent waste management company in the North of England, servicing 8000 trade waste customers weekly. AWM champion diversion from landfill and the use of waste as a fuel source.

5 May 2015
Yorkshire and Humber
Local Alliances:
Leeds Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

AWM staff face the general public in the deliverence of our work daily. The first action point we aim to implement is a staff awareness programme so that members of our team have a greater understanding of not only the difficulties people with dementia face but also how we can help if faced with a situation where we suspect somebody may need assistance.

To deliver this action point our aim is to enrol a number of team members on the Dementia Friends information session so that they may thn cascade best practice to other colleagues.  We also aim to use e-learning material from SCIE to run 'toolbox' talks at training sessions for all staff.  This we feel, will better equip our team and increase awareness dramatically, whilst adding community value.

The second element of our action plan will be to review internal policy structure, to incorporate plans for dealing with dementia directly or indirectly.  We currently have no guidance of what to do in the event a team member is diagnosed or starts to show initial signs of dementia or how to handle situations where a team member needs time off to care for a relative with dementia.

By writing policy to cover this we hope to show positive signs that we accept to illness and understand pressures that carers face and that given the probablility are better enabled to recognise signs/symptoms of someone with the condition if it arises.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The biggest difficulty is getting people together in one place at the same time.  To combat this smaller task groups will deliver at multi-site locations to ensure everyone has the opportunity to take part in the course.

Member website


2. Actions

  • Staff awareness

    To implement a training course that can be delivered at local level by team members that have undergone the Dementia Friends Information Session course by use of e-learning material to increase awareness of situations and how to deal with them.

    Initial Scoping
  • Policy implementation

    To recognise by way of policy the need to document how as an organisation we aim to deal with team members that maybe affected by dementia directly or indirectly.  

    Initial Scoping