Denplan

Dental payment plan providers

Updated:
1 May 2015
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

Initially we hope to improve our customer facing team’s understanding of the challenges faced by dental patients with dementia when speaking with them over the phone and also how we can assist people in our local community.  

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

There are limited resources to train the whole company hence why we are focusing on just the customer facing departments initially.

Member website

www.denplan.co.uk

2. Actions

  • Dementia Awareness presentation for all customer facing staff

    All customer facing staff will be trained by our in house Dementia Champion. All our dental sales team will be trained by the end of April 2015

    Status:
    Investigating
  • Six members of staff at Denplan to become Dementia Champions

    Description: 3 staff will be trained by Friday 23rd January 2015; 2 staff by 13th February 2015; 1 staff will be trained by 13th March 2015

    Status:
    Being implemented
  • Deliver Dementia Friends training to dental practices across the UK

    The 5 Sales Trainers at Denplan will be trained to be Dementia Champions and will deliver the Dementia Friends presentation to dental practices (who request this) across the UK so they can become Dementia Friendly practices

    Status:
    Planning
  • Create press releases for local and dental trade press to raise awareness

    Denplan’s marketing team to create press releases for local and dental trade press to raise awareness of the training available from the trainers and that Denplan is now a Dementia Friendly company.

    Status:
    Planning
  • Create a bespoke Dementia Friends poster

    After training dental practices we can give them the option of taking a group photo with their badges and putting it in a poster for them to display, saying that they are now Dementia Friends

    Status:
    Investigating

    2015 - First Quarter Update

    New member

  • Deliver Dementia Friends training to dental practices across the UK

    The 5 Sales Trainers at Denplan will be trained to be Dementia Champions and will deliver the Dementia Friends presentation to dental practices (who request this) across the UK so they can become Dementia Friendly practices

    Status:
    Planning