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Royal Bournemouth & Christchurch Hospitals NHS Foundation Trust

We provide health care for the residents of Bournemouth, Christchurch, East Dorset and part of the New Forest with a total population of around 550,000, which rises during the summer months. Some specialist services cover a wider catchment area, including Poole, the Purbecks and South Wiltshire. We gained Foundation Status in 2005, following three consecutive years as a three star performing trust. We provide services to our patients from the Royal Bournemouth and Christchurch Hospitals, which are located about three miles apart on the South Coast.

Updated:
10 November 2014
Location:
South East
Sectors:
Hospitals and Hospital Trusts

1. Action Plan

1.  The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

  • We have a dementia steering board that acts to co-ordinate training with regards to dementia, environmental change & works with local dementia partnership organisations to improve care for patients with dementia
  • We have dementia champions in all clinical areas disseminating knowledge in those areas
  • We have an ongoing dementia training programme for all clinical staff & training opportunities for nonclinical staff
  • We are working to improve the environment in the hospital for people with dementia with the help of the Kings Fund
  • We are working to improve the nutrition of patients with dementia including the help of volunteers at mealtimes
  • We are working to develop activities suitable for people with dementia on all wards
  • We have a memory service in our day hospital providing a comprehensive assessment, memory strategies & carer support

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  • The main challenge is providing person-centred care in a busy acute hospital environment
  • Obtaining funding for larger environmental projects
  • Embedding dementia care in all clinical environments
  • Maintaining the profile of dementia with all the other challenges the Trust faces
  • Ensuring patients have a timely discharge with the right support at home

Member contacts

http://www.rbch.nhs.uk/

2. Actions

  • Integration of secondary and community care services

    Further integration of secondary care & community care services for older people & particularly those with dementia

    Working the CCG to access the Memory Support & Advisory Service for inpatients on discharge - current

    Status:
    Implementation

    Update - First Quarter

    N/A

    Update - Second Quarter

    N/A

    Update - Third Quarter

    Nothing to report - new DAA member

  • Develop Referral pathway

    Developing further the referral pathway with community services

    With the development of community Memory Support & Advisory Service & the memory advice service in the community we are working with the CCG to link the inpatient memory care pathway with the community services - current

    Status:
    Implementation

    Update - First Quarter

    N/A

    Update - Second Quarter

    N/A

    Update - Third Quarter

    Nothing to report - new DAA member

  • Meal time companions

    Developing further the work of mealtime companions

    Status:
    Implementation

    Update - First Quarter

    N/A

    Update - Second Quarter

    N/A

    Update - Third Quarter

    Nothing to report - new DAA member

  • Carer Support from day hospitals to acute wards

    Rolling out the carer support from day hospital to the acute wards

    A carers cafe was developed but the attendance was poor so it has been discontinued at present

    Status:
    Uncompleted

    Update - First Quarter

    N/A

    Update - Second Quarter

    N/A

    Update - Third Quarter

    Nothing to report - new DAA member

  • Recruit volunteers to help people with dementia

    Recruitment of volunteers to help people with dementia engage in meaningful activity on the wards

    This has been implemented on 1 ward but needs to be rolled out

    Status:
    Being implemented

    Update - First Quarter

    N/A

    Update - Second Quarter

    N/A

    Update - Third Quarter

    Nothing to report - new DAA member

  • Reduce delays in discharge process

    Working with social services & the voluntary sector to reduce the delays in the discharge process

    Work is ongoing we are implementing a discharge to assess model but currently there is a critical lack of care packages & care home places in the community so we have not made much progress

    Status:
    Being implemented

    Update - First Quarter

    N/A

    Update - Second Quarter

    N/A

    Update - Third Quarter

    Nothing to report - new DAA member