Living Care Pharmacy - Old lane

Community pharmacists were known in the past as chemists. Like GPs, community pharmacists are part of the NHS family. Every day about 1.6 million people visit a pharmacy in England. Community pharmacies are situated in high street locations, in neighbourhood centres, in supermarkets and in the heart of the most deprived communities. Many are open long hours when other health care professionals are unavailable. There are several different types and sizes of community pharmacies, ranging from the large chains with shops on every High Street or in edge of town supermarkets, to small individually owned pharmacies in small communities, in the suburbs and often in deprived areas or rural settings. The traditional role of the community pharmacist as the healthcare professional who dispenses prescriptions written by doctors has changed. In recent years community pharmacists have been developing clinical services in addition to the traditional dispensing role to allow better integration and team working with the rest of the NHS.

Updated:
30 April 2015
Location:
Yorkshire and Humber
Sectors:
Health, Pharmaceutical
Local Alliances:
Leeds Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

  • We offer MURs so can help with medicine optimisation for patients with dementia
  • We offer medication aids like nomad trays to help patients maximise concordance
  • We offer prescription collection and delivery services for anyone who would like them. In particular handy for immobile or elderly patients.
  • We are a “safe place” pharmacy
  • Have a good seating area and a consultation room

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Staff would need appropriate training.

Premises would need advertising materials.

2. Actions

  • Premises

    Get advertising material set up

     Have signposting information available

    Status:
    Planning
  • Staff and team development

    Discuss and train staff on purpose and action plan for helping people with dementia

    Delegate appropriate roles and responsibilities to all

    Status:
    Planning
  • Optimising medicines and patient support

    Offer to assist with medicine use by offering MUR or private consultations. Signpost to relevant agencies if needed

    Status:
    Planning
  • Carers

    Help carers understand needs of patients

    Provide information needed to support them in their job

    Status:
    Planning
  • Linking to local communities

    Find out which other agencies offer dementia help in the area

    Keep info to signpost

    Status:
    Planning