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Age UK East Riding

Age UK East Riding: promoting independent living and active ageing in the East Riding of Yorkshire, and local services for local people. We provide these services: • Information & advice - We offer a free, confidential and independent information and advice service to older people and their friends and carers. • Good Neighbour Scheme - Our team of volunteers provide support in the home and over the phone. • Spic and Span Cleaning Service - We offer a professional, friendly and quality cleaning service to anyone over the age of 50. • Home Services Directory - A list of traders operated jointly by the East Riding of Yorkshire Council and Age UK East Riding who can provide home maintenance or other domestic services. • Products and Services - The Age UK Group offers a range of products and services tailor-made for the over 50s.

Updated:
30 April 2015
Sectors:
Voluntary Sector, Health
Local Alliances:
East Riding Dementia Action Alliance, Yorkshire & Humber Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We aim to support people living with dementia and their carers.

Our aim is to see a fair, inclusive, respectful and supportive society in which each older person leads a good quality, fulfilling, enjoyable and fun filled life, and in their later years is supported to live independently, safely and comfortably at home for as long as they wish.

We are committed to ensuring that all our mainstream services are dementia friendly, as we recognise that whilst specific services are beneficial, our goal should be to ensure that all our services are accessible and inclusive to people with dementia and their carers.

We are committed to offering good quality, tailored awareness training to our staff and volunteers, to ensure that people with dementia and their carers can approach Age UK East Riding with the confidence that their needs will be understood.

We seek to involve people with dementia and their carers in shaping our services and we actively seek out opportunities to work in partnership with other organisations to positively influence work in this area.  We aim to promote a positive view of dementia in all the work we carry out.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  • Staff time commitments and other constraints, affecting the ability to undertake training.
  •  Limited financial resources.
  • Organisational changes.
  • Office environment – physical space and access.
  • Increasing awareness and understanding of dementia amongst our staff, volunteers and the general public.
  •  How to ensure that our mainstream services are accessible and inclusive to all people with dementia and their carers.

Member website

Age UK East Riding

2. Actions

  • Dementia awareness

    All staff and volunteers to become a Dementia Friend by undertaking a Dementia Friends information session or by watching the Dementia Friends Film.

    Staff and volunteers to undertake the Scie (social care institute for excellence) eLearning: The Open Dementia Programme

    Ensure all new staff have “Dementia awareness” incorporated into their induction training.

    Status:
    Planning, Implementation
  • Dementia friendly environment

    Review our premises against the Dementia friendly checklist. Age UK East Riding will work alongside partners such as the Alzheimer’s Society and service users to determine how accessible and ‘dementia friendly’ our premises are. If improvements are needed then a plan of action will be formulated to investigate and potentially eliminate obstacles to the environment if not conducive to people with dementia.

    Status:
    Planning
  • Promotion of the Dementia Action Alliance

    Promote the work of the Dementia Action Alliance through networking and participation in Dementia Action Alliance events.

    Status:
    Planning
  • Establish a Dementia Champion

    Encourage any individual staff to be Dementia Champions.

    Status:
    Planning