Ile Dental Centre
The Ile Dental surgery provides a local Oral health service to the public.
- 22 April 2015
- South West
- Health, Medical
- Local Alliances:
- Ilminster Dementia Friendly Community
1. Action Plan
1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?
Improve customer service through increasing staff awareness and understanding of dementia.
Responding to the needs of a person living with dementia and offering support.
2. What are the challenges to delivering these outcomes from the perspective of your organisation?
Lack of knowledge & understanding amongst staff
Limited time & resources
Dementia awareness raising for all staff
All staff have been encouraged to read 'How to help people with dementia' leaflet
Dementia friend training booked for all staff
- Being implemented
The use of colour to highlight areas. eg. Toilets, reception etc
Dementia friendly ways of working
The use of coin recognition charts
Offering signatures instead of chip & pin
Chaporone if required