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The Dolphin

Licensed to serve food, alcoholic beverages, and live entertainment to the community. The Dolphin is at the centre of a thriving medieval market town and is used by young and old for good quality ales,wines and lagers,but also for our homemade food,cooked by our own dedicated in house chefs.All of our meat is from Bonners butchers and has 100% traceability.The doors open at 10am and we start our food offering from 12pm til 2.15pm and again from 6pm til 9pm 7 days a week. We have live music of one kind or another every month and pool is very popular with the locals.

22 April 2015
South West
Hospitality, Recreation
Local Alliances:
Ilminster Dementia Friendly Community

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

We have raised  dementia awareness within our staff team through information leaflets &  plan for them to undertake the Dementia friend training.

We adopt a dementia friendly approach when delivering services with the use of table service, coin recognition / picture charts. & a easy to read senior citizens food menu.

We plan to improve orientation by using bold colours to highlight certain areas of the environment which people living with dementia may look for. Toilet, Restaurant etc.

To support the visual perception of a person living with dementia we will highlight any steps/hazards which may result in slips, trips & falls.

Promotion of the alliance & dementia friendly communities via our website & social media pages.

Letting other local organisations know what we are doing and encourage them to be part of the alliance.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

Lack of Knowledge/understanding  amongst the community

Limited time/resources

This is not a primary purpose of our business

Disabled access is limited due to the age of the property


2. Actions

  • Raise Staff Awareness

    Staff have been encouraged to read the 'How to help people with Dementia' leaflet 

    Being implemented
  • Dementia friend training for all staff

    Staff to receive Dementia friend training

  • Promoting Dementia friendly communities

    Promoting the Dementia Action alliance with members of the public and other businesses via our website & social media pages.

    Being implemented