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North Staffs Carers Association

The aim of North Staffs Carers is to provide support and advice to informal carers. This support enables them to maintain their own health and wellbeing and so continue in their caring role. This is achieved by offering support services such as support groups, 1 to 1 support, activities and training sessions for carers. These take place within the carers centre and also out in the wider community to enable ease of access to all informal carers irrespective of where they live in the North Staffordshire, Newcastle and Staffordshire Moorlands areas.

8 October 2015
West Midlands
Care, Communication, Local Authorities, Other, Health, Commissioners Sector
Local Alliances:
Staffordshire and Stoke-on-Trent Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

North Staffs Carers Association has developed a charter in line with the Alzheimer’s  Society ‘Working to become Dementia Friendly’ document.

The Association has an undertaking to train all staff and volunteers to be dementia friendly. It will also ensure effective signposting for people with dementia and their carers to ensure a multi agency approach for support.

Facilitate support groups for both the person with dementia and their carer to provide advice,  support  and training which will improve awareness and challenge stigma.

Promote a positive outlook which focuses on what a person can do rather than what they are no longer able to do. Also acknowledge a person’s  potential by promoting their achievements via the Association website and social media.

Provide a telephone befriending service to ensure carer’s are not isolated.

Provide information packs for public transport and assistance with applications for concessionary bus passes.

Adapt signage within the centre to ensure it is dementia friendly and provide coloured crockery for use by people with dementia.

Prompt response from referral into the Association to contact with the carer by the Support Worker.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

The challenges that North Staffs Carers face in delivering the services and support highlighted are developing working arrangements with Health providers to ensure  multi agency support for people with dementia and their carers.

Manage the possible demand for the services and support and to ensure fair access to all carers and people with dementia in the areas covered by North Staffs Carers Association

Ensuring that there are the resources available to meet the anticipated demand for the services available and to ensure equal access.

Member website


2. Actions

  • Develop awareness training sessions for carers of people with dementia

    To provide regular awareness training sessions to enable carers to have a better understanding of dementia  and possible strategies for dealing with issues that arise from caring for someone with dementia.

    This will enable the carer to maintain their own health and wellbeing and so be able to continue in their caring role.

    Implementation, Delivery

    2015 - Second Quarter Update

    New member

  • To complete a survey of carers in outlying areas to gauge demand for services out in the community

    Contact carers from our existing database and ask them to complete a short survey about the service. Assistance from our partner organisations will also be sought to contact carers not currently on the Association database. This information will allow the formulation of a development plan which will extend the area of support and assist with the development of dementia friendly communities.

    Initial Scoping, Planning

    2015 - Second Quarter Update

    New member

  • To ensure that the facilities within the carers centre are dementia friendly

    To ensure that cups etc, are easily recognisable for people with dementia (coloured cups rather than plain white).

    Change toilet facilities to ensure that they are dementia friendly (contrasting coloured  fittings) and suitable signage.

    Delivery, Implementation

    2015 - Second Quarter Update

    New member