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Basingstoke & Deane Borough Council

The council’s task is to ensure the residents of Basingstoke and Deane have a high quality of life, good jobs and a prosperous future. We have responsibilities to deliver certain local services to local people living, working and visiting the borough and these include activities such as planning, waste and recycling, housing (although we are not a Social Landlord), benefits, leisure, culture and communities. The overall vision of Basingstoke & Deane Borough council is to improve the quality of life for all of the people of borough.

23 April 2015
Local Alliances:
Hampshire Dementia Action Alliance

1. Action Plan

1. The National Dementia Declaration lists seven outcomes that the DAA are seeking to achieve for people with dementia and their carers. How would you describe your organisation’s role in delivering better outcomes for people with dementia and their carers?

As the leader of its community, Basingstoke & Deane Borough Council works with a range of partner agencies to ensure that access to information about services is available for all residents. The council maintains a firm commitment to supporting the most vulnerable members of our communities.

 As part of this the Council leads the Basingstoke  Health and Wellbeing Partnership (involving a variety of organisations such as CCG’s and voluntary groups) which aim to deliver local health priorities and identify opportunities to improve services or access to services through better promotion and the use of best practice.

Additionally as a primary provider of services, the Council endeavours to provide choice in the way services can be accessed and the way they are delivered, wherever it is possible to do so. In determining future services, the council is committed to consulting and engaging with our communities to deliver services that meet local need.

 The Council will strive to ensure that any person suffering from dementia or their carer will be treated with dignity and respect when engaging with officers and members of the council.

2. What are the challenges to delivering these outcomes from the perspective of your organisation?

  1. Ensuring effective communication and training within the organisation so all employees and elected members are aware of how they can make a difference.
  2. Ensuring we identify and exploit all opportunities to promote dementia awareness through our partnership working and commissioned services.
  3. Making the best use of our limited resources be that financial or human to achieve these outcomes.

Member website


2. Actions

  • Improve the skills of our workforce

    We will commit to train all public facing staff and offer all other staff the opportunity to attend training on dementia awareness so they have a good understanding of how to interact effectively with people with dementia. Also the training will be part of the Induction Programme for new members of staff .This will be rolled out across the Council by the end of the 2015/16 financial year.


    2014 - Fourth Quarter Update

    New member

  • To work alongside other partners and agencies to raise awareness of dementia and to promote excellent customer service.

    Support the Malls in becoming dementia friendly shopping area

     Support the Top of Town in becoming dementia friendly shopping area

    Being implemented
  • Support communities to become dementia friendly

    To  support  our community associations to lead on developing their communities around them to become dementia friendly.

  • Part of Human Resources policy

    As an employer provide support to any member of staff who receives a diagnosis of dementia or is a primary carer of a dependent with dementia and will do whatever is possible to enable them to continue their job role for as long as possible, making adjustments where applicable.

    Being implemented
  • Provide facilities

    Meeting rooms in the Civic Offices will be provided free of charge for the purpose of raising awareness of dementia and for support groups for carers.

    Being implemented
  • Basingstoke Dementia Action Group (BasDag)

    Support Basingstoke Dementia Action Group (BasDag) in coordinating and delivering action in relation to Basingstoke & Deane becoming a Dementia Friendly Community. 

    Being implemented